Training Program Attendee Cancellation & Transfer Policy
The following terms and conditions apply to Attendees at the Association of Energy Engineers, Inc. (“AEE”) Training Programs. All requests for transfers, substitution or cancellation must be made in writing. Attendees agree to these terms and conditions by registering for a program.
If you are unable to attend the live seminar for which you have registered, registration fees can be transferred to another public seminar offering or substituted with another individual in your place within one year of the original seminar date. No difference in registration fees paid shall be refunded and attendee is responsible for any difference for transfers to a higher cost seminar.
Virtual Programs: Requests to transfer to a differently named program submitted 14 or less days may be subject to the full cost of the workbook if already ordered.
For registrations cancelled 21 days or more prior to the program date, the full registration fee less a $200 service charge will be refunded. Registrations cancelled 14 or less days may be subject to the full cost of the workbook if already ordered. For registrations cancelled 20 days or less, the full registration fee shall be assessed and no refund will be made. No shows will result in forfeiting of the registration fee and no refund will be made.
In the event a training program is not held as a result of any cause not reasonably within AEE’s control (including, but not limited to, instructor illness, acts of terrorism, acts of God, war, civil disturbances, declaration of national emergency, accidents or labor disputes, fire, flood, storms etc.), attendees shall be notified as soon as possible and AEE’s liability will be limited to the reimbursement of the training program registration fee.